Quick help
- Missing purchase: open Settings, then Restore Purchase. Coin packs are consumable and cannot be restored or credited twice; Ultimate Collection is restorable.
- Missing cloud progress: connect to the internet and use the same Sign in with Apple identity previously linked to the player.
- Ads: any verified purchase removes forced interstitials. Optional rewarded ads remain available. Ad privacy choices appear in Settings where required.
- Gameplay or audio: close and reopen the app, confirm Music and Pops and Splats are enabled in Settings, and install the latest version.
Contact
For launch support, privacy questions, purchase-delivery issues, account-deletion help, inappropriate-player-name reports, or inappropriate-ad reports, email jrmarchantenterprise@gmail.com. Include the app version, device model, iOS/iPadOS version, player name when reporting a leaderboard entry, and a short description. Never send an Apple password, payment-card number, or Firebase identifier.